Adobe air browser based help

I'm running RoboHelp 9. I'm sure this is a user error, but I can't figure out why my bullets used to show up when topics were sent to the printer, but now the bullets are missing when topics are printed. The bullets look fine in the Design view, the RH preview, and in the generated output--they just won't print.

You insert each reference in the master project's table of contents, placing it where you want the TOC of the child project to appear. This step gives you control over where end users access the child project and gives the appearance of a single, unified Help system.

End users see a single online system complete with a table of contents, an index, full-text search, a glossary in WebHelp projects , and link controls. I am trying to make Browser Based Air files work on a server. I was told that I need to install Adobe Air on the server. How do I do that. IT made my pc into a server.